Companies want dependable IT support services as they cannot troubleshoot each and every IT related issues that arise and therefore they need a professional helping hand. We with our wide-ranging IT experience provide Remote IT Support services at a very economical cost so that clients can concentrate on their core business without worrying about IT related technicalities.
We provide custom-made IT support outsourcing services that ensures the optimum functioning of your IT systems and guarantees complete support for your IT needs.
We offer custom made packages to suit clients’ requirements such as –
- 1. Remote Support
- 1.1 Installing or upgrading software.
- 1.2 Configuring network changes.
- 1.3 Administering user accounts.
- 1.4 Removing viruses
- 2. Technical Support
- 3. Hardware / Software Support
- 4. Outlook Configuration
- 5. Server Maintenance
- 5.1 Disk Usage Report
- 5.2 CPU/RAM Performance Report
- 5.3 Database Configuration
- 5.4 Database Backup and Restoration
- 5.5 Active Directory Configuration
- 5.6 Active Directory User Creation
- 6. Hosting Support
- 6.1 Domain Registration
- 6.2 VPS Configuration
- 6.3 E Mail Configuration
- 6.4 Database Configuration
- 6.5 FTP Configuration
- 6.6 SSC
- 7. Peripheral device troubleshooting
- 8. Antivirus Management
- 9. Helpdesk Management
- We offer a uniform remote process for your entire end-user IT environment. Our upkeep services include desktop management, OS management, office automation applications, business applications, troubleshooting LAN issues and IT technical support services. We can help you:
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- Control costs
- Lessen downtime
- Improve agility and flexibility
- Incorporate emergent technologies
